Home improvements

We’re doing loads of work on our house at the moment, and although I know that nobody reads this, it’s worth getting this off my chest, as it helps me:
Don’t use this lot to do your work, unless you want appalling communications, and absolutely no sense of urgency at all. Having said that, they’re doing an okay job… it’s not like we’ve had to call lawyers in and I know that kind of thing happens alot, but these people (and, I dare say, many other builders) seem to think it’s okay to take thousands of pounds from you without making any effort to explain what on earth’s going on. Five months and we’re just about up to first floor level. Tsssk.